Privacy Policy
Who we are
VirtuClean Ops is the hosting platform. Each cleaning company is the responsible party (POPIA) for their customers, cleaners, and bookings. We are the operator. A workspace is provisioned only after the first month’s EFT has cleared.
What is stored
A tenant database may hold account emails, profiles, booking addresses, messages, and (if uploaded) cleaner identity documents. Documents stay on that tenant’s data volume. Tokens from one tenant cannot be used on another.
Hosting operator
If we host your instance, we process that backend as a processor / operator
on your behalf. We keep backups you request, and a delete path
(deprovision-tenant.sh --purge).
Contact
Use the address in your installer email, or support.